Terms & Conditions

We pride ourselves in being upfront! We want to ensure our clients are on the same page as us and are able to have a worry free, and hassle free experience. Feel free to check out our terms and conditions! Contact us for more information, of if you are interested in a quote! [contact-form][contact-field label=’Name’ type=’name’ required=’1’/][contact-field label=’Email’ type=’email’ required=’1’/][contact-field label=’Website’ type=’url’/][contact-field label=’Comment’ type=’textarea’ required=’1’/][/contact-form]


Quotes are valid for 30 days barring errors.

Terms of Payment

To action an order 30% deposit is required and the balance required in full prior to delivery or pick up.

Returns Policy

All sales are final.

Lead Times

We will provide you with an estimated date upon placement of your order. Delays do not constitute a breach of contract and Red River Designs is not liable or responsible for any disruptions or costs incurred.

Changes to Orders

Changes or cancellations must be made within 24 hours of order placement by contacting Red River Designs Business Manager Charlene Daignault-Beatty via email redriverdesignscanada.com.

Custom Orders

Modifications outside our standards may be possible. These requests must be made in writing and additional costs and lead times may apply if approved.


A natural feature of solid timber is the varying colours, grains and textures. Splits and cracks may develop as it responds to the environment and these are not to be considered a fault or flaw and will not compromise the construction of any furniture we make.

Cancellation of orders by Seller

We reserve the right to cancel any order at any time in which case all funds paid by Purchaser will be returned.


If the Purchaser requests that an order be held or delayed this shall incur a weekly fee of 1% of the total value of the goods or $100 whichever is greater.

Limitations of Liability

All products must be used for purpose and we are not responsible for any damage or injury caused as a result of fixings, installation, placement or misuse.